Operations Resume

Anyone who is involved in operations generally works behind the scenes in ensuring parts or the whole organization functions optimally. The highest level of operations is the Chief Operations Officer, followed by the senior operations manager then a host of positions serve as operations across all industries.

At higher levels of operations it’s extremely important for you to be able to look at the big picture and understand how every part of the organization intertwines and affects your responsibilities. Essentially it is your job to ensure that everything is running smoothly and in order for this to happen policies are to be put into place and decisions made that ensure optimal running of the department\organization.

Though the aim is to avoid any issues, a role in operations will have you finding solutions to any problems that arise and having systems in place to deal with them. In this way, customer service falls under the tree of operations which overall can be seen as a support role.

Your resume should show experience in roles that have you applying strong analytical skills, problem solving and attention to detail. Show how you have been highly communicative as it is important for you to be able to liaise with personnel and external parties.

Sample Operations Resumes

Ruth Livette	Resume

DATE OF BIRTH / AGE:	8 January 1979 / Age 28
ADDRESS:	12 Market Place, Clifton Hill, Victoria 3068
CONTACT NUMBER:	Home: +61 3 8456 0000 Work: +61 3 8546 3268
E-MAIL ADDRESS:	Ruth.Livette@someemail.com
NATIONALITY:	Australian
EDUCATION:	RMIT University, Melbourne, Australia (February 1998 – November 2001), Bachelor of Business (Management) Certificate II in Hospitality, Box Hill, Australia (February 2000-June 2001)
AWARDS & ACHIEVEMENTS:	Employee of the year for “Bindi Fantasia Nel Dessert” 2004 (150 employees)
OTHER LANGUAGES:	Mandarin, fluent speech, basic written
SKILLS & TRAINING:	First Aid, Workplace OH&S
CAREER HISTORY
May 2004 – Current	*Bindi Fantasia Nel Dessert* Operations Manager Liaise with customers, suppliers and service providers Recruit and train staff Generated valuable reports from customer orders and stock movement Cost management of goods, freight, equipment and vehicles Ensure availability of products in accordance with budgetary requirements & customer needs Ensured efficient receiving, storage and handling of goods from supplier delivery to dispatch to customers
January 2000 – December 2004	*Spotless Services* Assistant Manager Supported the Retail Services Manager of the food emporium and other retail outlets of the Austin Hospital Stock and inventory management Merchandising and display Supervised a large team of casual staff Implemented policies and tasks from Senior Management
January 1995-1998	*K-Mart, Preston Northland* Supervisor Stock and inventory management Supervised casual staff
INTERESTS / ACTIVITIES:	I love to keep fit and healthy by playing sports and eating right. I have a large family and try to spend as much time on the weekends with them. I enjoy foreign cinema and reading the occasional horror book.
REFERENCES:	References on request