Hotel Manager Resume

The number one concern and underlying mission for a hotel manager is to ensure guest satisfaction. To demonstrate you can do this you must prove your ability to oversee all aspects and departments of the hotel to ensure effective and efficient operation.

Your experience must show that you are able to handle the fast paced environment and stress that you will be placed under while keeping a cool head. Highlighting your interpersonal skills is imperative from both a management perspective of staff, external parties such as contractors and of course a diverse range of clientele.

Even with a specific degree towards hotel management it is not a position that you jump into immediately and some experience at lower levels is important. In the hospitality industry the interpersonal and organizational skills that are required can be developed at any level so a rundown of all your experience will paint a favorable picture.

A second language would be highly regarded

Sample Hotel Manager Resumes

Rebecca Fission	Resume

DATE OF BIRTH / AGE:	21 July 1985 / 28
ADDRESS:	1608 Concord Place, Southbank 3006
CONTACT NUMBER:	Home: +61 3 7777 1111 Work: +61 3 7475 8998
E-MAIL ADDRESS:	Rebecca.Fission@someemail.com
NATIONALITY:	Australian
EDUCATION:	William Angliss Institute, Melbourne, Australia (February 1998- November 2001), Bachelor of Tourism and Hospitality Management
AWARDS & ACHIEVEMENTS:	Responsible serving of alcohol certificate
OTHER LANGUAGES:	Mandarin
SKILLS & TRAINING:	Strong management skills overseeing staff in a 5 star hotel as General Manager Relief Front desk\Reservation database and systems Have assisted in all departments of a 5 star Hotel including front office operations, the kitchen and dining room, housekeeping, accounting, human resources, security and maintenance On the job training in conflict and problem resolution Food and Beverage Service in a 5 star environment Catering for conferences and other events
CAREER HISTORY
July 2004 – Current	*Yaoming Hotel* Hotel Assistant Manager Reporting Maximising profit Yield and Revenue Management Team Leadership Implementing policies, procedures and systems Assisting in other departments as required Relieving and assisting GM Reservations, arrival, departures
March 2002 – July 2005	*Chateau Yering Historic House Hotel* Reservations Manager Rate management Reservation enquiries and management of quotes Group Reservations Web site rate loading and management
December 2000 – April 2002	*Hilton on the Park Melbourne* Front desk\Reservations Reservation Enquiries Check in\check out Issue resolve\referral First point of contact for guest, contractors and other third parties
December 1998 – December 2000	*Hilton on the Park Melbourne* Food & Beverage Attendant Food and Beverage Outlets Dedicated Conference and Events Space
INTERESTS / ACTIVITIES:	I enjoy watching all sports and play racquet sports tennis, squash and badminton. I’m an avid Carlton fan and will watch every one of their games. I like to spend time with my wife, son and friends at the park on weekends when we can or at a BBQ.
REFERENCES:	References on request