Receptionist / Telephone Operator

Responsible for manning the main reception area which includes receiving of guests and visitors, operating the telephone system and receiving of incoming and sending outgoing data. Assists administrative personnel in handling overflowing tasks such as word processing, data filing, and sometimes even internet research.

Specific Tasks:

Ensures that all incoming as well as outgoing calls are answered and referred to the right person/s promptly.
Greets and receives company visitors and guests courteously and advises the visited employee about such.
Arranges outgoing documents for transmission/shipment in coordination with service providers.
Acknowledges receipt of incoming documents and ensures that these are given to the recipient immediately.
Prepares timely and accurate reports as required by immediate superior.
Ensures that relevant company policies on security and timekeeping are enforced within the area of responsibility.